During an accident investigation, it is important to:

Focusing on seeking answers, rather than assigning blame, is crucial during an accident investigation because the primary objective is to understand what happened and prevent future incidents. This approach promotes a culture of safety and continuous improvement, encouraging openness and transparency among all parties involved. When the emphasis is on finding answers, investigators can gather accurate information, identify contributing factors, and develop strategies to mitigate risks moving forward. This philosophy fosters a collaborative environment where individuals are more likely to share insights and experiences without fear of retribution, ultimately enhancing overall safety within an organization.

In contrast, controlling information or being selective about interviews can lead to biased outcomes, while determining who is at fault may detract from uncovering the underlying issues that need to be addressed to prevent recurrence of similar accidents.